Hit by Ransomware Property Management Firm seeks PCI’s help
Our customer is a mid sized property management firm that manages over 15000 residential and commercial properties. There IT environment was managed by a solopreneur IT person who was not able to keep up to date on technology and best practices. While the IT provider’s low price was an attraction to the customer, they were not aware that the servers and systems were not been kept up to date. On top of that the incumbent IT provider was not aware on how to properly secure the company’s systems. As a result, the company was hit with ransomware, not once or twice but three times in the period of a month. PCI was called in as a result to secure the systems.
Objective
Secure the company’s networks and systems
Recover any data from backups
Restore the systems and get the company up and running ASAP
Objective
PCI Services consulted with the client and developed a proper project plan including a desired feature list with a clear implementation strategy.
Results
Increased uptime to 99.999% and provide secure IT operations
Increase employee satisfaction as they feel more secure in the environment they work at.
