Optometry Clinic Chain overwhelmed with Open Source EMR Software.

Our customer is a chain of Optometry clinics in Ontario, Canada. They have 15 locations and over 100 Optometrists and Ophthalmologists who are constantly busy. The chain became interested in implementing a EMR solution and various products and vendors were evaluated. Finally, OSCAR was chosen as a solution of choice. Operating with only a handful of IT staff, the chain found it hard to utilize the full potential of the open-source solution that was selected. PCI Services has in-house expertise on programming and customizing the software to suit the needs of the client. We were invited to offer our services for the chain to realize the full potential of the selected solution.

Objective

To implement an EMR system across the clinics that facilitates electronic storage and retrieval of medical records across the chains clinics.
To ensure a secure and scalable solution.
To ultimately provide web-based scheduling to patients and staff providing live availability Strategic.

Approach

PCI Services consulted with the client and developed a proper project plan including a desired feature list with a clear implementation strategy.

Results

An EMR system that is customized to the client’s needs, is fast, secure, and scalable.
Enables the clinics to increase patient satisfaction and increasing the number of patients that can be now served by freeing up important resources.

What the customers had to say

“Before we brought in PCI, we were struggling with designing screens suitable to our requirements. There was no clear-cut backup and disaster recovery strategy in place. We also needed Tablet Computer expandability feature. PCI’s involvement has changed all that. Now we can focus on helping our patients be and feel better”